Regulatory Changes to Call Charges and Advertising of Non-Geographic Numbers

Effective 1st July 2015 OFCOM (Communications Regulator) have implemented a number of significant changes, as of 01 July 2015, affecting the way in which calls to NGN (Non Geographical Numbers) are both advertised and charged. The changes affect pricing for both “caller” and “owner”(advertiser/recipient) of calls to 084, 087, 09, 118 and UK Freephone (0800 […]

Connect 2 and ACR Networks Opening Times

Following research and monitoring of our customer calling activity into our offices, it has been decided to amend the office opening hours of Connect 2 and ACR Networks Ltd, slightly. From Monday 10 August 2015, our offices will be open from 9am – 5pm, Monday to Friday, contactable on our main office number, 01869 342142. […]

VTUK Ltd Testimonial

“The team at ACR Networks and Connect 2 are proactive in their approach and have been since inception, identifying potential issues that could arise and what the solution is. Whenever we call we are always made to feel welcome and that nothing is too much trouble, thank you for all your support.” Adam Rackham Operations […]

PlanET Biogas Testimonial

I just wanted to say a big thank-you. Everything has gone really smoothly with our transfer and I’m delighted that we chose a local business and not one of the big corporates. I’m not sure they would have been able to deliver the personalised service that you guys have and such high levels of customer […]

BT Major Service Outage London Area

BT Network Failure We have been made aware of an issue that has occurred in the London area. This is affecting outgoing calls from 020 and 01784 numbers. This has been caused by major BT fibre break. The latest update on this from Openreach is: Following full investigations, a BT Precision testing officer identified that […]

How To Set Up Headset On Digital Phone – Samsung OfficeServ

HEADSET SETUP Unplug handset from underneath phone. Plug in headset to handset terminal. With phone back in upright position, replace handset. Press transfer button, TRSF. Press 1 1 0. Press VOLUME + button, until HEADSET is shown on screen (Your display will now show message HEADSET USE:OFF) Using the SOFTKEYS (right hand side, non extension […]

OFCOM Update

Ofcom is planning to change the way people dial local telephone numbers in more parts of the country, in order to free up new numbers where supplies are running low. The change would require people in five areas of the UK to include the area code when dialling a local number from a landline, from […]

Fibre Broadband In Your Area

Fibre Broadband In Your Area? Many towns in our area now have fibre; Abingdon, Bicester, Oxford, Swindon, Wallingford to name just a few. There are many many more. If you would like us to check if fibre is available to you, give the office a call (01869 342142) or email your enquiry to

Announcement Of New Office Demonstration Suite

We are pleased to announce that we are nearing the completion of our new demonstration suite at our offices.  Our clients will be able to see our fully enabled IP telephones, full call recording facilities, call management software and database integration.

How to set the time and date – Samsung OfficeServ

SETTING TIME AND DATE ON PHONE • Press transfer button, TRSF. • Press 2 0 0. • Press 1 2 3 4. • Press 1 to enable. • Lift handset, then replace • Press transfer button, TRSF 505. • Enter day, ie 1 for Monday, 2 for Tuesday etc. • Enter month, ie 01 for January, 02 […]